Upon making the reservation for this moving company they had me to describe every item and I did just that however, the sales person did not list all the items so when the movers arrived they informed me that they could only pick up the items on the list or do a revision which would cost me a lot more money. I told the rep Steve that I had new furniture and it needed to be strink wrapped and he said they would do that he did not tell me it was cost me $23 per item to be wrapped. In addition the movers refused to pick it up and told me that it would cost me more money even though I bought my own mattress covers they said they woudl charge me anyway assumming they did it. In addition, the sales rep Steve estimated my things at 3 thousands pounds and the movers said I had over 6 and that meant moremoney. I paid these people almost a $1,000.00 up front and can't get my money back. So if I were you, I would use a reputable company because this sure isn't it. I am still trying to figure out how to get my money back when the movers who came would not pick up my things and left. So I ended up renting a truck and driving it myself. Cheaper and less headaches and you don't have to deal with liars someone taking advantage of people and taking there money. They have not heard the last of me, I am filing a claim in small claims court. I want my money back, I am going to post something everyday about how awful this company is and how they underestimate just to get your money and then they don't follow through. after they take your money, you don't hear from them becuase they work on commission and all they care about is the money. NOT THE SERVICE OF THE CUSTOMER.
