The company was absolutley Fabulous to work with while getting quotes and booking a time to pick up your goods. The company Never showed up to pick up our stuff. We called them over and over and were promised phone calls back. We always had to call them to follow up. They rescheduled a pick up time 7 days later. our landlord had new tenants moving in and we were forced to pay 50$ a day. They did nothing for us. The movers were supposed to be at our house at 3pm. They showed up at 10pm with a truck that was much to small to fit what was in our contract. They had to come back the next day to pick up. We were told that we were to receive storage for free for short term. THIS COMPANY IS A CROOKED BROKER not a moving company. The company that actually moved our stuff was great. Aside from the wrong information provided to them by nationwide things went great. Once our items arrived in texas the Movers were calling us asking where our stuff was going. WE called Nationwide trying to find out what is going on. Again no call backs, hold times of 30mins etc. We then decided to drive an hour and a half away to go meet with them face to face. Little did we know none of the 3 addresses on there website are valid. After sitting in a parking lot for 30 mins we finally got a hold of someone at nationwide. WE asked where they were located and we were told we were not aloud on the property because they were locally owned. They never contacted the movers. WE HAD TO GET OUR OWN STORAGE, PAY THE MOVERS THEY HIRED IN FULL CASH, AND NATIONWIDE HAS REFUSED TO REFUND THE MONEY WE HAVE ALREADY PAYED THEM. SO WE HAVE HAD TO PAY TWICE PLUS STORAGE. THIS COMPANY IS ABSOLUTELY HORRIBLE. PLEASE PLEASE DO NOT BE FOOLED BY THE FEW GOOD REVIEWS. I HAVE TALKED TO MANY MOVING COMPANIES ABOUT THIS AND EVERYONE OF THEM HAS A HORROR STORY ABOUT THEM. Stephanie my sales rep was AMAZING until things went wrong i could not get a hold of her via phone email etc. PLEASE PLEASE PLEASE do not give them business. Use infinity movers based out of Chicago. great service cheaper than nationwide and they answer there phones and truly care. Nationwide movings services is a trailer in the middle of know where in texas. The owner has yet to return our call.
