Okay here is the deal, they did a great job. No lie they where wonderful. When I found out that I had to move my wife and I started to look for moving companies we started to look by reviews and we found that almost every moving company has bad reviews. Then we put our information in for moving quotes and then we weeded through them by when one company called we found their reviews and compared the reviews by there service. Hands down the great service that Lori provided stomped all over the bad reviews that are out there. When I asked her about the bad reviews she told me that they did have reviews out there and they had created new ways to help prevent the bad thing from happening. So we booked with them. They did a great job. They gave us all the information that we needed right up front. Anna helped me stay in contact with the driver and answered my questions after they picked up. I felt comfortable with them. Everything great. I am posting this review to let people know that no matter what you may read everybody and everything can change.