Bad experience with Nationwide move
Vishwanath
Submitted this review about
Nationwide Moving Services
Review made Live: 2/4/2009 11:52:00 AM
Move from Atlanta to San Jose, CA. Nationwide set us up with Zen Van Lines. Original quote was raised ~65% after pick of the goods.
I originally contracted through Nationwide rep (Branda and Brandi ) and contract was for packing,moving and unpacking as well. We paid extra for packing and unpacking for 15 box based on the cotract. At the time of delivery, they didn't bother to unpack , even I call Nationwide at the time of delivery.
Packers showed up at 1 hour late although while packing they did a fair job.
Delivery was late for more than 5-6 days as committed to me by Nationwide representative. At the time of delivery, driver came alone in a big truck(18 wheels). Before unloading he made me to pay extra $200 for moving my belongings to the apartment, even my apartment was on 1st floor(walk-in level no staircase) next to the road where he parked his trucks.
I shown the driver my contract and payment regarding the unpacking of the boxes, but he didn't bothered much, also I called to Nationwide regarding this same time, they said they will talk to driver, but they didn't called even to the driver I believe at the time of delivery.
At the time of delivery and after delivery as well I called lot of times to Nationwide for claiming the money which I paid for unpacking of the box.... they are giving some excuses and saying our job is over and contact Zen van Lines. They kind of refused to communicate further and listen.
Broken items include one of our bed dresor stand. I will be filing claims for items.
I would NEVER EVER use these people (or Nationwide) again for any move.
If you are considering them, pls think twice.
