THE WORST SERVICE COMPANY EVER
Patrick Lewis
Submitted this review about
Nationwide Moving Services
Review made Live: 3/28/2009 1:17:00 AM
They were so nice and easy to work with until they got our deposit money $708, after that it was an experience from hell. We had a firm pick up date - they missed it and never even called to tell us what was going on.
When we finally did reach them it was "another customer said they had 3000 pds to pick up and really had 15,000. We've been packing all night and haven't had any sleep" blah . .blah . .blah. I try to be understanding so I volunteered to let them get some sleep (skip a day) and show up the day after as long as they were there by noon. At the scheduled day and time they just didn't show up . . again.
When I finally reached the owner of the company they had brokered our move to it was the drivers fault, he was dishonest and was working on other deals instead of doing the one we scheduled so we fired him. I GUARANTEE someone will be there on Monday (3days later), he's coming in from North Carolina and has a drop in Portland. My name is everyting . . .trust me . . .blah . .blah . .blah.
Long story short, after 8 days of waiting I finally called and cancelled. It cost me about $2000 for hotels, not to mention lost work. I've asked to have my deposit returned, but I have a feeling that is going to be a long battle of excuses with the accountant being sick etc. i can already feel it coming - they are so dishonest. Emily Edwards the last contact I spoke with was very nice and really seemed to care, but this is bigger than her - Nationwide Moving Services couldn't care less.
On a side note I did find a local Portland Company called Thunder Movers. Dottie the owner picked up and was shocked at the experience I had been through. She had movers there the same day, they showed up right when they promised, friendly as all get out. It is going to cost me a little more, but I would recommend them to anyone - they are worth what they charge and more!
