My move was of a single bedroom apartment to a house. Once the deposit was paid, hell broke loose. Instead of coming to pick my furniture at the promised time they arrived 6 hours later. When they arrived I was told the previous move caused the delay. They did not have any blankets or protection for my items as they had "run out". They disassembled almost all my furniture promising to put it back together upon delivery. Asked for a hefty tip and did not leave until I obliged.
I had requested no delivery on Thanksgiving day but I got called by the driver and he said he was told to delivery on Thanksgiving day only. Checking the contract he knew he was misinformed. All in all the delivery took 3 weeks instead of one. When they arrived at the house they did not assemble anything except the bed and couple tables. They said they don't assemble all furniture.They unloaded everything very very speedily. The driver was very very rude and would not give straight answers. Finally as I was unpacking I realized I was short of 2 boxes. The boxes were not numbered correctly by them hence there was a miscount. Ironically the boxes that are missing are the ones that had the costliest items in them i.e printer, paintings etc. (I made the mistake of writing the contents on the box itself).
Overall a night mare of a move. I will never move with them and don't recommend to anyone especially if you are single person. The phone service is bad and they don't get back to you in a timely manner.
