NEVER, NEVER, NEVER AGAIN!!!
Sara
Submitted this review about
National Transport
Review made Live: 7/15/2009 9:02:00 AM
Due to my job, I am a frequent mover and made the error of changing companies because Brett seemed very nice and the savings was supposed to be good. When speaking with Brett...everything was discussed in "pounds" not CF. He even told me that my belongings would be "weighed" en route and I would only pay for the official weight. Ok..sounds good since I already knew the weight. However the movers got there, packed my belongings then told me that my quote was "DOUBLE" due to taking up more space and then said that the rate is based on cubic feet and NOT weight. Unfortunately, they already had my belongings on the truck and my credit card number which they quickly charged WITHOUT authorization. So I insisted on speaking with the owner, Jeremy, who said "if your things were Heavier then it would have worked out to your advantage, however since they weren't then it doesn't, its the companies advantage....." I am NOT kidding!!! I was stuck between a rock and a hard place because I HAD to have my things shipped within the next week, AND they would not refund the money they had already taken out. Which was 60%. Now I'm waiting on those belongings and can only hope that they arrive on time and not smashed to pieces. Sara
