They say the whole moving is doing by their team, not true, they sub-contract third party companies and even people from the street to do your moving. They say it would be less time than specified in estimate, not true, it took even more time than the max in contract. Their estimate was about $3K less than final money spent. They say they are A+ rated by BBB, not true, not even rated at all. They left back at the warehouse some items at the first delivery and one year later they have not deliver nor they want to pay for items. I lost almost $6,000 worth of lost items (even there is proof of the pictures of items in their warehouse, they just ignore you). They offer insurance which is not backed by any insurance company but just by them and at the moment of trying to use it they never get back to you. They got so many bad review that have opted to change their name. The claim system in place by a "third party" is done by another moving company(maybe even them selfs). Worst customer service. They take advantage of knowing customers are not close to them and ignore them totally. 5 star review look like staged by them. Search online for more reviews!!