I had no surprises at all, I actually paid less then expected. When I was first quoted I was like wow not bad. Then I started adding packing and I thought my price was going to sky rocket but it did not. It went from $3600 to $4100. I did not do a full pack just wanted a lot of materials on site for just in case work. Other companies were giving me prices up to $6000 and as low as $2500. I knew the lowball ones were scammers. But the high prices were just to much for me to even think of. I ended up paying $3870. And I would move with them again! The movers were really great! Funny guys who wanted to enjoy their work by making everyone laugh. And I forgot to mention that my things were delivered unharmed as well.