I thought I had dreamt my move. At first I thought it was not real at all. My move went really really smooth! Everything went according to plan, honestly. They arrived when they said they were going to arrive and gave me a time frame of about 15 days, which is exactly what Phyllis in Customer Service told me. As they were loading my things, let me tell you, they did such a great job on wrapping my furniture. They used wrap plus blankets plus bubble wrap just make sure that nothing could possibly get damaged and it worked! At delivery I had absolutely no damage what so ever and they arrived in 13 days instead of 15 which put a big smile on my face. So nothing out of the ordinary happened, my move just went according to plan!!