no show and no paperwork
Mike Wolfman
Submitted this review about
NJ Elite Movers
Review made Live: 8/1/2011 1:30:00 AM
I received an email confirmation (bwlow) that on July 30th at 9 am, I would have 3 guys and a truck in Newark to move us to Carteret at $75/hr. (am came and went and when I called at 9:15, they had no idea who I was and had no paperwork about us. I replied to the confirmation getting no response. She gave us 3 different email addresses to forward the confirmation to, all came back 'account does not exist'. We spoke to them 3 times and all three times they did everything they could to get us off the phone and never called us back. We spoke to a Michelle and a Julie. The final phone call was with a Megan who to told us she'd check with dispatch to see if she could get a truck and some guys to Newark but I should probably call someone else. Needless to say, I never heard back from them. I did get another company to come to my home in Newark that afternoon and ended up paying almost twice what I was going to with NJ Elite Movers.
________________________________________________
**CONFIRMATION**
July 13, 2011
Dear Mike Wolfman,
Confirmation # 3970
Thank you for the opportunity to service your moving needs!
Your relocation is scheduled for 7/30/2011 at 9:00am
For $75.00 per hour we will include the following:
1 Truck
3 Men
Loading and Unloading
Disassembling and Reassembling of Furniture
Insurance
Gas
Mileage
Tolls
Applicable Taxes
Packing Services (Materials are additional)
We do not require a deposit. We take payment on the day of your move. We look forward to working with you! In the event that you have any further questions concerning your relocation, please feel free to give me a call anytime. I will be more than happy to help you in any way that I can. I will do my best to make your relocation experience as smooth as possible.
Thank you again for choosing NJ Elite Movers, Inc!
Kindest Regards,
862-249-1444
_____________________________________________