NOT PROFESSIONAL MOVERS AT ALL
Lucy
Submitted this review about
Mr. Mover
Review made Live: 6/25/2009 1:21:00 PM
I would STRONGLY not recommend using them, they are UNPROFESSIONAL, DO NOT HAVE EXPERIENCED MOVERS AS PROMISED.
First, they were 30 minutes late, I had to call them twice to see if they were arriving. They promised 1/2 call before they were on their way, and I NEVER RECEIVED their call.
The company sent two kids. they were not older than 21 or so. It took them FOREVER to load the truck and my entertainment center and dinning room table was scratched. It took them 5.5 hours to finish the job an that was with my help giving them suggestions how to load my storage unit.
When contacted the company about my dissatisfcation of their service, they wrote back a one sentence and did not even give me a call to speak with me directly.
They took 5.5 hours because they were unexperienced and young kids and only sent two kids to move me for a 2 bedroom upstairs condo. I had the same amount of items moved to the condo originally and it took the other movers 3.5 hours which was what I was quoted. Had they sent the proper 3 individuals, trained experienced movers they would not have taken 5.5 hours to load the truck and unload the items to storage. The company does not care about client statisfication nor do they take pride in their hired so called professional movers, I hardly doubt that two young 20 year old, they could not have been more than 21 or 23, would be experienced or professional movers. THIS COMPANY IS UNETHICAL AND UNPROFESSIONAL! I would hate for anyone else to get taken the way I did!
