Horrible experience
Melissa
Submitted this review about
Mr. Move
Review made Live: 3/10/2010 3:56:00 PM
WORST possible experience I could have had. I will NEVER use a moving company again due to the treatment I received from them. I had a one bedroom apartment and I had moved all of the boxes and small stuff on my own. I only had large pieces of furniture left (bed, sofa, dresser, etc) and not more than 10 pieces total. They basically loaded my stuff into their truck, locked it, drove it to my new place and demanded that I pay them almost $650 or else they would not unlock the truck and they would take all my stuff to their warehouse and charge me for storage as well. Then, (after telling me I was allowed to pay with a credit card), they demanded I pay in cash. It was a Sunday when banks are obviously closed. ATMs have limits on the amount you can withdraw. I told them all this and they again THREATENED to basically steal my stuff and hold it hostage until I paid whatever they demanded. The owner of the company began repeatedly calling me on my personal cell phone number, harassing and threatening me. After the whole experience, I went thru the BBB, who did nothing to resolve the situation, and got NOTHING from the company. THIS COMPANY WILL CHEAT YOU. DO NOT USE THEM AND DON'T LET ANYONE YOU KNOW USE THEM
