DECEPTIVE BUSINESS PRACTICES
Christine
Submitted this review about
Moving On Up, Inc.
Review made Live: 2/21/2011 9:39:00 PM
Moving On Up, a moving company promised 3 men at 85 dollars and hr. 3hr. min. and 80 truck fee. Only 2 showed up. They did not disclose to me that when they wrapped a blanket and tape around curio cabinet that it would cost 80 dollars extra. They then charged 160 for the truck and only took off 5 dollars and hr for the missing 3rd person.
I didn't find out until we got to the destination and they refused to unload the truck until I signed the paper agreeing to the new charges. I was stuck between a rock and a hard place. They held my property hostage and argued with them for about 1/2 hour until I finally agreed because I was paying over a dollar a minute. The more I would argue the more it would cost.
The man in charge was rude. He refused to tell me the rebate for the missing man. Did not disclose to me that putting a blanket and tape around the cabinet that it would cost 80 dollars extra. He then wanted a tip because he said they they only get min. wage. He asked for a cigarette I told him they were on the counter took the whole pack.
When I called and complained about the over charges. They would never return my calls. Finally I got a hold of the manager and he was also rude and agreed to refund only 70 dollars. He never even did that!... (I think the head delivery guy and the manager are one in the same. Same foreign accent)
THEY ARE A RIP OFF COMPANY BEWARE!!!!!!! They sell you 3 men for 85 an hour then switch you to 2 and only take off 5 dollars. Over charge for wrapping items. Don't let you know until you are at your destination. Then hold your property hostage until you sign for new charges.......
TERRIBLE DECIEVING PRACTICES
