Fantastic Moving Company Better Than Mayflower!
Scott
Submitted this review about
Moving Mania Inc
Review made Live: 12/10/2015 4:12:00 PM
God only knows with my busy life and work schedule I have little time to research companies online much less write an review about one but the superior customer service and the quality care that this moving company had taken in handling our family's belongings on our move from Denver to our new home in Orlando inspired me to make an exception and brag an little about my experience with Moving Mania and hopefully some of the rest of the world will find out what an outstanding company Moving Mania truly is! I was an little nervous calling any moving company I've never used before and since we have an extremely large household I've always in the past placed our belongings in the hands of one of the more well known moving companies they've always done an wonderful job in the past but have always seemed so expensive and of course everyone is trying to save money nowadays right? You just have to when you're growing an family! Me and my wife were discussing possibly on how there might just be an better way and we were talking about various moving companies we've seen or heard about and the best direction we might take with our move. Actually one of our relatives introduced us to this company they had used Moving Mania over 5 years ago and had nothing but great things to say about them so the call was made to see if this company was up for the job we were relocating very quickly so actually that was one of our concerns if any moving company could move us when needed? I must tell you most of the credit for this wonderful experience must go to our sales person Chris from the moment he took my call and started listening to what we were looking for I felt completely comfortable with him it seemed like this guy had been in this business all his life the main thing that impressed me most was the little extras he spoke with me about on our move and the simple fact that this person actually cared about what we wanted and and most importantly needed! It seemed like his main goal was to make this an enjoyable experience and we all know how much fun moving can be right? Truly representing his company he honestly sounded like he was trying to go the extra mile to earn my business and that has always impressed me with anyone I've ever dealt with! He made me feel as if we were working together as an team!I asked Chris if in the short notice offered if it was still possible for their movers to pack everything including our boxes and he reassured me they have an full crew on all of their trucks and they'll be able to offer any services needed! He completely covered all the details and thinking back now I must have drove the guy crazy we must have had at least 10 conversations together going over our list of items over and over again until we were both comfortable that everything was as correct as possible and he always spoke of ways for us to save the most money and try to make our move cost effective for our family! Not once did Chris ever sound annoyed or implied that he was impatient with us even though I know this moving company must have many other customers we always felt his sole attention on us this was the main reason they earned our business! And the best part is their company's estimate on our move was over $2,000 less than what we've paid for in the past with the other moving companies we've dealt moving the same amount of items needless to say me and my wife were ecstatic! Part of us both were thinking ok everything has been great so far but let's see when the movers arrive but Chris kept reassuring us that he was always there for anything we needed and to make sure the move continued like clockwork! On the big day of our move Moving Mania's crew showed up actually an hour earlier than what was planned which was fine with us because our family was eager to be on it's way and we had an long drive ahead of us! All five of the movers treated us very professionally and respectful. Daniel I guess he was the supervisor for the crew went over everything that was going to be done for us that day answering every question we may have had very courteous and politely and I received the same impression as with our conversations with Chris that Daniel had been doing this for many years both my wife and myself were commenting to each other in the car as we left them to continue their work what confidence these two guys have in what they do and how they take care of their customers we both and our whole family felt so pleased that we've chosen their company! It's an little scary placing your livelihood in someone else's hands but with this company they made us feel like we had no worries talk about an stress relief! As we made our long drive to our new home we called Chris and Moving Mania many times he was always happy to give us an status updates and I knew if any issues during the process were to come up I know he and the company would solve them complete peace of mind! Our crew arrived an week after we had arrived but an couple of days before our planned meeting and move in date with them our family was so happy to have our belongings again same as when our things had been loaded on their truck the guys took the most utmost care unloading everything and making sure all of us were happy with their placement. Other than an couple of things that had obviously moved around an little on their truck after all it is moving after all not one single item was damaged and as everything was gradually unwrapped we could fully understand the reason for this as we saw how our items had been so carefully cared for and gently placed on their truck in the first place! What an fantastic moving company I'll always be more than happy to tell all my family, friends,and co-workers about them and their quality work and considerate customer service! My hat comes off to both Chris and Daniel for their guidance and knowledge that resulted in such an easy move for our family and the other fine workers at Moving Mania thanks again!
