Overall Review of MoveBuilder
Marquisha
Submitted this review about
MoveBuilder
Review made Live: 9/2/2011 4:18:00 PM
The service that I received from MoveBuilders was horrible. I would not use or recommend them to anyone. They loaded my belongings 2 days late and they unloaded my belongings 2 days late. I had to take additional days off of work due to their tardiness in loading my belongings. They did not inform me that I needed a special crate to protect the glass on my table. As a result, I had to sign a waiver that they were not liable if it broke. They also damaged my couch. In addition, they incorrectly charged my credit card and were unapologetic. The customer service provided by the representative and district and regional managers for my move were also horrible. They kept making mistake after mistake and each person provided different information. Also, the head manager failed to return calls. Dealing with them was the most stressful and worst part of my move. I highly recommend that you consider another moving company when you decide to move.
