Experience from hell
Zachary S
Submitted this review about
Merit Van Lines
Review made Live: 8/13/2011 6:57:00 PM
I was originally told my total moving quote would be $950. After the movers arrived for pickup, they added on an additional $350 in charges for packing supplied and storage room in the truck. It took TEWLVE days for my furniture to arrive, while in the meantime I was sleeping on tile floors in my empty house. The mover who arrived did not assemble my furniture, was very rude, had illegal workers working for him, and cursed at me several times, even calling me a cry baby. When he arrived, he told me he would only take cash, and that I should "hurry my ass up" to the ATM because he would charge an additional $40 per half an hour he waited. It took me under 15 minutes to run to the ATM and back, and he argued with me saying it took half an hour. (My roommates are witnesses, it took under 15 minutes). He then said if I did not pay the extra fee, he would leave my "shit" on the front lawn. I refused to pay it, and when I opened my furniture things were damaged and broken. He refused to assemble any furniture (which is states in the contract that they assemble any items) and lost many parts to put my couch and bed together. The number on the top of the contract for Merit Van Lines has been disconnected, and the number on top of my receipt is 1 digit short of being a working number. I have sent e-mails to the e-mail provided for the company, and have not heard back. I would have trusted a man off the street more than this company, they are deceitful and disrespectful beyond expression. I would not recommend them, and are suing them as we speak. STAY AWAY, save yourself the hassle and money!
