Five Star Company
Robert Klepisko
Submitted this review about
Merit Van Lines
Review made Live: 4/15/2011 3:28:00 PM
I was very excited and stressed when I learned that I had been excepted into a new position with a great firm in Florida. The new position required me to start within the next two weeks, meaning that me and my belongings had to be in Florida asap. I started calling a few local companies and figured I was way in over my head, until I spoke with a gentleman from Merit Van Lines. He assured me that they could pick me up and have me all settled in Florida within the next week and a half. I thought it was too good to be true but I had no other choice but to take my chances. On the day of my pick up, their crew arrived on time and ready to get started. They loaded my one bedroom apartment and partial storage unit all within three hours. I notified them again that I need delivery asap. The foreman told me that he understood but couldn't guarantee me an exact date but would absolutely try his best to have my delivery arrive as soon as possible. The next morning I received a phone call from the manager at Merit Van Lines explaining that my belongings were already being loaded and should arriving within the next two days. They answered my prayers! I was all set and ready for my new job a whole week before I had to start. Merit Van Lines understood my problem and did everything they could to make me a very happy customer! They are truly a five star company. Use them if you want a caring company with great service to take care of you!