Mama movers svaed us
Mike
Submitted this review about
Mama Movers
Review made Live: 5/20/2019 3:05:15 PM
at first we weren't planning on using a mover; we were just going to do it ourselves. after comparing the prices of moving companies to a truck rental we decided it was worth a little bit extra to just have a company do it. we first contracted with a company called assurance van lines. but we then spoke with matt at mama movers who informed us that assurance was actually a moving broker and doesn't own any trucks. he took the time to show us everything on a federal website. assurance told us they'd be the ones actually doing the move when in fact they were just going to sub contract it out. when we tried to get our money back from assurance they gave us a hard time and didn't treat us with the same re-spect they showed when trying to earn our business. so unprofessional. we ended up having to call our credit card company to get our money back. if it wasn't for matts persistence we would’ve ended up in a bad situation. matts guys did an excellent job from start to fin-ish. it was a mama movers truck that showed up and actual mama movers employees. alex (the foreman) was polite and professional. with all the horror stories companies warned us about it was a really nice to have gotten it right the first time. would recommend people do their homework.