Tried to scam me
Carolann
Submitted this review about
Long-Distance-Movers
Review made Live: 10/18/2015 7:23:00 PM
I had the worst experience with long distance movers of any company I've ever worked with. After being giving a quote over the phone, and paying 10% of my move in advance, the driver shows up and says my estimated 260 cubic feet is all off and it's more like 400 cubic feet and proceeds to try and charge me an additional $560.
Now I pack trucks for a living, I know cubic feet and I know that I didn't have anything close to 400 of them. It turns out he though I was taking several pieces of furniture I wasn't actually taking, even when this was explained he refused to budge on the quote, which screams scam to me. He was dismissive and down right rude to me, completely ignoring me and everything I had to say. I tried calling the company three times while he was here and all any representative would tell me is, "sorry can't do anything, driver has final say."
Once the driver left I pulled out my measuring tape and measured each and every last thing he was supposed to move and the grand total? 194 cubic feet.
I felt talked down to patronized by every person I spoke to at this company, probably because I'm a small woman.
If you're going to charge by the cubic foot, you have to actually understand how cubic feet work.
