Overall the guys were very professional and they did a good job about reimbursing me quickly.
Adolf Pene
Submitted this review about
Long Distance Inc
Review made Live: 1/31/2018 6:43:50 AM
I initially went online to request a moving quote and ended up getting about 37 phone calls from all sorts of movers. The fourth guy I spoke with was Lawrence at Long Distance Inc s. Lawrence actually took the time to break down to me how the industry works and what to look out for. Every other time I had moved it’s always been a military move where I don't have to do anything. I very quickly learned that when hiring your own company threes a plethora of things to be mindful of. Lawrence was the only mover that took the time to show me reviews and ratings; he also showed me DOT information on their company. He took his time and ultimately that what earned our business. We scheduled our pick up on a Friday and the delivery landed on the following Wednesday. When the items arrived one of their guys dropped a box and ended up breaking the china that was inside. I called Lawrence to see what they were going to do about it and he gave me a number for their claims department. I filed a claim and they had gotten a check out to me within a week. At first I was a little upset but I realize things do happen and I'm just glad there was insurance to make up for it. Overall the guys were very professional and they did a good job about reimbursing me quickly.
