Horrid Move
Chris Decker
Submitted this review about
Liberty Van Lines LLC
Review made Live: 10/27/2011 12:58:00 PM
This move felt like a hostage situation. They made me sign and pay for the move before it was off the truck, they also would not move until payment was complete. It took them double the time on their estimate, the packing was substandard, and the attitudes were horrible.
They damaged the old house while trying to get the couch downstairs, I was told that I needed to contact the office for insurance. They offer no such insurance. They also did not pack two entire cabinets in the kitchen and left without moving the contents.
They have been rude and surly on the phone and did not return calls until we informed them that we were filing a complaint with the BBB.
Stay away from these guys!
