Poor Service / Do not hire
JW
Submitted this review about
Liberty Relocation
Review made Live: 1/23/2014 5:26:00 AM
Several of my furniture returned damaged and missing (i.e. Blu-ray Players, damaged dresser, desks, LCD Monitor and etc.)
The sales representative and customer service is a joke. It took me several times asking for a delivery date to no avail about 20 days later. Plus the crew who picked up my items doubled the amount of what I was quoted. Called Bobby the sales representative and no return call about increase in cost. Customer service doesn't have a clue and I found out that they out source my move to another carrier / driver. Originally I was told Liberty Relocation own their on trucks.
I will be submitting damage claims and BBB inquiry on Liberty Relocation. I will never use another moving company again.
The BBB logo on their website should be removed since they have no accreditation with the BBB.
Also, the personnel that unloaded the truck was very unprofessional and carried some type of alcohol smell.
Read more: http://www.mymovingreviews.com/movingreviews/do-not-hire-please-they-are-frauds-24975#ixzz2rCthh7Lw
