TOTAL SCAM!!!
B. Clark
Submitted this review about
Liberty Moving Group
Review made Live: 10/10/2013 1:50:00 PM
Liberty moving group is a TOTAL SCAM. They use the bait-and-switch approach and the initial quote/estimate is low to get people to hire them. I used them to move for PA to LA in September 2012. My sales rep was JESSICA, who turned out to be the most dishonest person I have ever done business with. I went over my inventory list with her multiple times and she gave me a quote of roughly $1200 and told me that as long as I stick to the number of items on my list, my quote will not change. However, she failed to mention ( because she is a lying, dishonest and manipulative woman with no values or ethics) that the movers and driver will break down each item into multiple items. So she listed my bed as 1 item but the movers disassembled it and it multiplied from 1 item to 8 items. Imagine my shock when the driver told me that I owed $2600, instead of the original quote of $1200. I tried to argue with the driver but he told me that the contract states that the price will go up if my items go up. Also, they use sub contractors as carriers because the truck that picked up my stuff was not the same truck that delivered it. The guys who delivered my stuff told me that they were sub contracted by Liberty. I was planning to sue them but I got busy with settling down. I hope this helps others who might be thinking about using Liberty.
