Unsatisfactory Service
brady
Submitted this review about
Liberty Moving Group
Review made Live: 12/3/2008 10:33:00 AM
Where do I begin? I was introduced to these people from Southcoast Carriers. Southcoast provided a very competitive quote with a three day delivery and as a result got my business. ENTER LIBERTY MOVING GROUP. It turned out that Southcoast Carriers underestimated my inventory because the Liberty people pointed out that my items already loaded on the truck exceeded the estimated cubic footage in the proposal. This added approximately $1000.00 to the quote! I followed up three days later and was told my stuff was sitting in a half empty truck and not going to depart until it was fully loaded to maximize the truck space. Then Liberty finally arrived eleven days later...then told me I have to rent a U-Haul and pay them $150 cash because they could not get their truck into my apartment complex. The bottom line is that they did not follow through with their promise regarding delivery and it was my fault I put my trust into them. A $1300.00 quote turned into a $2400.00 nightmare!
