MOVING
DIANE
Submitted this review about
Liberty Moving Group
Review made Live: 2/23/2011 9:10:00 AM
LIBERTY MOVING GROUP WAS A NIGHTMARE FROM START TO FINISH. tHE ESTIMATOR CAME TO THE HOUSE TWICE AND QUOTED US A PRICE. THEIR CONTRACT STATED THAT THERE WOULD BE NO ADDITIONAL CHARGES. THE DAY OF THE MOVE I KNEW WE WERE IN TROUBLE WHEN THEY SHOWED UP WITH A SMALL TRUCK.....WORKERS THAT DIDN'T SPEAK ENGLISH......THE TRUCK WAS A RENTED TRUCK. DAMAGE WAS DONE TO BOTH HOMES.....MY NEW HOME AND MY OLD HOME. THEY BROKE BALASTERS ON THE STAIRWAYS, DAMAGED DOORWAYS , SCRATCHED WALLS. ......THAT IS NOTHING COMPARED TO THE DAMAGE THEY DID TO ALL OF MY FURNITURE. EVEN THOUGH THEY WRAPPED IT IN BLANKETS....THEY SQUEEZED THE FURNITURE THRU THE DOORWAYS RATHER THAN REMOVING THE DOOR SO ALL OF THE FURNITURE HAS SCUFF MARKS ON IT. ALOT OF HEIRLOOMS WERE BROKEN. NOT THE MONEY BUT THE PAST THAT HURTS. WE ARE STILL LOOKING FOR ITEMS. TRIED REPORTING THEM TO BETTER BUSINESS BUREAU BUT THEY REFUSE TO BUDGE. THEY ARE SAYING THAT THEY QUOTED US ON WHAT WE TOLD THEM WAS IN THE HOME......THEY ARE LIEING ABOUT THE ESTIMATOR SHOWING UP AT THE HOUSE TWICE BEFORE. NOW I WILL HAVE TO SPEND TIME TO TAKE PICTURES OF ALL OF THE DAMAGED ITEMS, LABEL THEM AND SEND THEM TO THEIR INSURANCE COMPANY. THEN SIT BACK AND WAIT. BUT THAT CAN NOT COMPARE TO WHEN THEY SHOWED UP AT MY NEW HOME THEY WOULD NOT REMOVE FURNITURE FROM THE TRUCK UNTIL I PAID THEM AND TO BOOT THEY WROTE UP A NEW CONTRACT WHICH THEY MADE ME SIGN FOR $1000.00 MORE THAN THEY ORIGINALLY QUOTED. DO NOT USE LIBERTY MOVING GROUP!!!!
