The Best Move So Far!!!
Jack Khan
Submitted this review about
LIGHTNING VANLINES
Review made Live: 10/24/2011 7:30:00 PM
So, stuff wise: I did my own packing, and I only had a bedroom set of furniture, a couple suitcases, and a handful of boxes. I hired movers because carting around furniture is really, really annoying.
I emailed Michael for an estimate on, I think, Tuesday or Weds of last week, and he got back to me with an estimate and availability really quickly XXXI think within an hour, so I was pretty happy with that.
There was some minor confusion on scheduling (because my plans for when I could move were in flux, so he scheduled me for Saturday when I'd requested Monday), but Michaelcalled the day before to confirm and we were able to clear that up right away, without any painful hassle.
The guys who came to move my stuff were Bob and Dermet. I'd been scheduled for a 12PM to 3 PM window, and they called at around 12:40 to let me know their current job was running late and that they'd be late. They showed up by 3:15, only 15 minutes outside the range I'd been given, and I didn't mind because I'd blocked out the whole day to do moving stuff.
By the time I'd finished looking over and signing the contract, Dermet had, I think, managed to put away at least 1/3 of my room, and it'd only taken them about 15 minutes total to get everything secured in the moving van and to get on the road, so I was really happy with that.
I rode in the van with them because I don't have a car, and they were both very friendly and professional, and their taste in music was pretty cool too. Oh, and I was really anxious about having my computer in the back, since it's a computer and computers are expensive, but they both were really nice about having to put up with all my "okay be extra careful with this" and "okay but you're SURE it's gonna be fine right" and stuff, so that's a plus. :D (also I haven't unpacked/plugged in my monitor to check if the computer's working yet, but I was able to turn it on, so it really should be just fine).
There was some confusion on finding the destination location (it's a small street that's easy to overlook), so we ended up circling around for a couple minutes, which was not helped by my really terrible sense of direction, but it was only a few minutes and they were apologetic about it so I didn't really care.
Um, then they grabbed all my stuff from the back and managed to get it all up a flight of stairs and in my room, while it's really warm out, in basically no time at all. Literally I stood around, ran up and down the stairs a few times to watch, chatted with my new housemate for a couple minutes, and then it was done.
So, yay! Final total ended up being $50 less than the low end of the estimate they'd given me, even. So, I don't know XXXthey were great for me, but I had everything packed and nothing I had was especially fragile, so I was probably an easy job.
All they had to do was throw everything into the van, secure it, and take it out at the destination, and they did that perfectly. I'd definitely be willing to use them when I next move, if I'm still in the city.
Thank you Michael for your great service! Thank you Lightning Vanlines I will be definitely using your services again in the future and refer my friends and family!
