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My things looked like they took a rough tumble down a steep hill

Submitted this review about LIGHTNING VANLINES
Review made Live: 11/16/2009 3:43:00 PM
I've moved 4 times prior to this relocation, packed everything myself, but never have my things been returned in such poor condition. Dust and water stains, broken plastic tubs, boxes piled upside down. One of the wardrobe boxes completely collapsed. Before pick-up, the movers requested a 10-15% tip (not to be shared with the delivery movers) and changed the contract without explanation. Charged for packing tape that was never used, left a nasty gash in the bedroom wall, delivery was over 24 hours late because "the movers must have overslept". Poor to mediocre service for the very high price paid. Would not recommend them.
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Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1300
Quote or Order Cost:
1650

Condition of Items
  • Vehicle was damaged