never again!!
Dorothy
Submitted this review about
Key Moving & Storage
Review made Live: 7/13/2010 1:50:00 AM
It's not the first time I moved but it was definitely the worst moving experience I had so far. Wouldn't recommend it to anybody. We were moving across the country with a baby and a little kid, so we wanted our stuff to be delivered as soon as possible. Our estimate delivery date was 10 days after the pick up, so I think it was enough time for the moving, but they were delivered two weeks later! Living in an empty apartment without anything and with two kids was a nightmare for me. Every time I called the company they told me to call the driver - they had no idea where my things were. The truck had been in California at least for a week delivering and picking up different orders before he finally got to my place. On Thursday the driver told me that maybe he would get to my place on Friday but he was not sure. Then on Friday I got a call that he would be in two hours! Was I supposed to stay home all the Friday waiting for him just in case he came?! Some things got lost - even though the number of boxes was right. When I called them to ask how I can make a claim they didn't even say they were sorry. Very unpleasant experience.
