WORST SERVICE and DELIVERY. DISHONEST
Dave H
Submitted this review about
Infinity Moving and Storage
Review made Live: 6/12/2013 11:51:00 PM
We did not even hire this company in the first place. We actually got stuck with them as they were the ones subcontracted by the original people that I set up with and got a quote with. Continental Van Lines (Do not recommend). They showed up to our house 5hrs late and I had o find out why and the driver said his truck had an issue. I told him why could he not call me and tell me. I told him as the customer I should not have to call and check on you when you are an hour late. They were suppose to be at my house at 1130am. The got there around 630pm. They told us it would take about two hours cause we already had everything pre boxed. They did not leave our house until midnight. I had to call an talk to the guy and he said they were working and I told him a few choice words. When the wanted to drop my stuff off I wanted to pay with my credit card but they said that they were adding a 7% surcharge to use my card. No credit card company charges 7%.I told them that was BS after all I have been through. When they delivered our stuff it tok less than an hour and a half and when I finally got home from driving across country I figured out why. All they did was dump all our stuff in the garage with all my fragile boxes on the bottom of the heavy stuff. My one of a kind sculpture that took 6months to complete was in two complete shattered pieces. My desk which is no longer made was completely destroyed. My sons bed drawers, knobs and head board were completely destroyed. Furniture scratched due to my dest when they took it apart they left all the screws in it it. They threw a one of a kind painting just flat on the ground against a corner that nearly pierced a hole in it. The canvas is silk and the painting is made from chalk. DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!
