We had a very small amount of items to move from VA to UT - items that didn't make it onto the truck we hauled ourselves. However, they treated the small amount of items like any other move. The prices were middle of the road based on the numerous quotes that I received. We only had one small miscommunication with them and that was the pickup date - one day late. The manager did not call back with a phone number for the driver, but I was prompt to call them and a number was given while on that same call and the driver called as well later that day. I had several calls from the driver stating where he was and when he would arrive - early by 24 hrs. They made all kinds of helpful arrangements for me due to being so close to my pregnancy due date, so payment was easy. Sonny, the driver, was courtesous and put items where I needed them to go - without charging extra. Some boxes were in less than perfect condition, but I was told that I have 30 days to check these boxes for damaged items. I hope nothing is broken, but if there is anything damaged, I do hope they will follow through with their contract. This group has changed my view about movers. I was very pleased with their service and would use them again.