DO NOT USE Hercules!! I had read a lot of poor reviews on them however they were so much cheaper I thought I would just use them. BIG MISTAKE. I was originally going to move within the state however changed my mind to move across the country. I called for a new quote and was told it was the same "no matter where you moved because most of the costs were in the picking up/delivering of the items". I asked how that could be true because of gas costs and she told me again that I didn't need a new quote. Of course when it came time to move my stuff it turns out she lied to me (I had a feeling about this) and I had to pay an extra $300 to get my stuff. When they came to get my stuff they charged me an arm and a leg in packing materials even though everything was already boxed up. Turns out anything you have (desk, dresser, etc) they will not move without it being wrapped in blankets and then covered in tape...I was never told this or I would have bought tape myself instead of being charged $5 a roll from them. I also ended up having 2 more boxes than I thought and they told me for each small box it would be $150 extra...WHAT?!...so I threw the stuff away...the box was a small book box...why was it so much? They also charged me $50 for a flight of stairs and $75 because it was considered a "long haul"..but get this...they moved EVERYTHING except my tv over the balcony! No stairs, no long haul....yet I had to pay for those things. Upon delivery I was told I could get a long haul for free but if it wasn't a long haul I could not be reimbursed. Anyway, they took my stuff to storage and that was fine for awhile. I asked if I paid monthly or ad the end and they said I could pick. I chose to pay at the end. One day I randomly got a past due invoice and they told me if I didn't want to pay late fees I would have to pay my $500 storage fees right then. I asked why since I told I could pay at the very end and she basically said too bad. I FINALLY got my stuff moved across the country (a week later than expected) and something was missing. They told me if it shows up they will call me...but if it doesn't...oh well! Basically, do yourself a HUGE favor and pay a little bit more money for a better company!!!
