Very unprofessional
Anastasia Stepanova
Submitted this review about
HaulitAwayMoveitAway
Review made Live: 5/22/2017 5:19:15 PM
Picked this mover to move from DC to Florida. Confirmed 4 weeks out, paid 2 weeks out, confirmed by phone 1 week out, confirmed by email 1 day out. All good. On day of, mover says will be late. Then doesn't show up entirely, leaving me scrambling to find an emergency storage and mover at emergency price. Also, due to time limitations at the storage facility, ended up doing a 1 bed apt move alone (I am a 5'" 115lb woman). I hurt myself but the move had to be done. The company misrepresented its employee's health because mover ended up with a cardiac incident, which was not the first time this person had this health issue.The company then was unclear about refund, hard to communicate with and made no attempts to remedy the situation - not at the point when things started going wrong and not when the dust settled. Would not recommend to anyone but my worst enemy.
