Really? No 3 or 4 stars? Suspicious.
Jada
Submitted this review about
Green Van Lines
Review made Live: 10/15/2014 4:30:00 PM
Other than this site (which I'm suspicious of...there are no four stars or three stars?...everyone was 100% satisfied with their move), all the other rating sites show that Green Van Lines and Misty May in particular are deceptive people who should be avoided at all costs. I share my story so that other people don't fall prey to their crooked operation.
I usually don't go online and rate places to talk trash. However, I wish I had read reviews from other sites because Green Van Lines has a horrible reputation amongst cross-country moving companies. I heard the word "crooks" multiple times from different people in the business. Please check out yelp http://www.yelp.com/biz/green-van-lines-addison before deciding to give them your business. There's a really clear consensus on this company.
I fell prey to their schemes with the help of Misty May. I was having difficulty finding a moving company because I was moving out of state (from CA to IA), but had bought plane tickets for my dad and me to fly out there over the weekend to unpack my stuff. Both my dad and I had work the upcoming Monday, so we had a very small window to meet the moving guys and unpack all my stuff. I told Misty May my story about purchasing plane tickets and she assured me that "in all her years of experience," if she said that it's going to get there on a certain day, it'll get there...but on the contract, it'll give them a two week window in the unlikely event that the moving truck breaks down. This should've been a huge red flag to me but I was desperate and they were the only company that told me it was "possible." Note: I called about 8 different moving companies and was told that they couldn't guarantee a delivery date.
When I was told by the actual moving guys (they subcontract out to local moving companies) that my window was impossible, I got the manager and Misty May on the phone and confronted her about what she told me. She flat out lied and pointed to my signature on the contract as proof that I knew that my stuff wouldn't arrive for another 2 weeks. The moving guys already had all my stuff in their truck so I was required to pay 1700 dollars just to have them put my stuff into a u-haul rental and my boyfriend and I drove 40 hours to Iowa. I couldn't believe the blatant lies I was told and didn't get a refund of any portion of the money I spent. This was a truly awful experience.
