Great Job - Thanks Roy
Frantz Ortiz
Submitted this review about
Great American Van Lines
Review made Live: 4/14/2011 4:39:00 PM
this review cannot express how thankful we were to have used Great American Van Lines for our move. We have moved several times over the last dozen years some within the same state and a few out of state and we have had our share of nightmare moves that you read about. We paid over 10k for our last move 2 years ago from Maine to New Jersey with xxx Van Lines and that was our priciest move yet and the worst of all. numerous damages (too many to list) terrible customer service, and we had to wait almost a month to received our goods. We have had a few decent movers as far as quality of work, but they also charged us additional which left a bitter taste in our mouths. This last move was a big one and we tossed around the idea of doing it ourselves with rental trucks, but none of the rental truck companies like Budget, U-Haul, Ryder, or Penske offered a truck large enough o accommodate our goods, 15,000 lbs. give or take. Plus we did not want to do any packing which is the main reason we've hired moving companies all along. My husband’s co-worker gave us Great American Van Lines number because they had moved him from Rhode Island to New Jersy several months back and we called them for an estimate. We spoke with Dana who was very warm and knew everything there was to know and left us with no questions. We came up with a date and he came up with a price including the packing and we booked them. When the move date came, Roy, Criss and Tyron came and we can't stress enough how terrific and hard working these guys are. From the pickup time there were 3 days until unload. We have just finished unpacking our last few boxes and were amazed that there were no damages at all. We obviously move a lot and will be moving again within the next few years and hope that Roy and his guys are available, but if not, we are sure all their movers are great. Thanks for the hard work. would like to make them a part of my moving job in future also.
