This was our first major move and with a baby on our hands, last thing I wanted to worry about was the moving company and move problems. I had a great experience with Great American Van Lines. They sent me 3 guys, the main guy was very much on top of everything, they all spoke English. Our apartment was on 3rd floor, walk up, they never gave me a hard time about that, move was as smooth as can be. I would recommend and use this company again.