WORST MOVING COMPANY EVER!!!!!!!!!!!
heather b.
Submitted this review about
Got it Moving LLC
Review made Live: 9/24/2010 10:49:00 AM
This company will be nice to you at first but if anything goes wrong then they are the rudest people. I had two places to pick stuff up at and take to my new place and after the first place was finished the truck that was being used broke down, which was a third party in which they didn't tell me that they use. They said that they would get another truck and then be able to finish. Well 7 hours later and after many phones that I had to make because no one from that company bother to call me and let me know what was going on they finally showed up at the second place and we didn't get down until 10:30 at night and we started at 10 that morning. When I ask for a discount all the owner keep telling me was how much this was costing him he had no concern about what it has cost me and the people that where there to help me. Jeff the owner yelled at me and was very rude. In regards to the payment again they didn't tell me that the 3hr min. was supposed to be paid upfront so I had to use my card instead of cash. Then a few days later they charged my account again. I called them and they said that the first charge was a hold and it would drop off in a few days. Well after the charge that was suppose to be a hold cleared I called them and they refused to do anything until both cleared. Well the next day the second charge cleared and for a week after that I was unable to get any help. When I finally talked to the accounting person she had me fax in my bank info to prove that I was charge twice she said it wouldn't take long to get my money back. Well two days later and after one thing had bounced on my account I called her again and she told me that my money would be put back by midnight. The next day I looked at my account and the money wasn’t there and another thing had bounced. Also a couple of the reps that I talked to trying to get my money back said that this happens all the time. So don't use this company they are the worst company ever. They are rude and have no idea how to run a business. Oh yea and they steal your money!
