Washington State to New York State Move
Glenn
Submitted this review about
Go Pro Vanlines
Review made Live: 10/11/2014 12:51:00 PM
For our coast-to-coast move, the movers arrived on time, and were courteous and professional. They worked hard, carefully securing our items and labelling boxes so nothing would be lost.
There was a discrepancy between the estimated volume and the actual volume after the truck was loaded, but I discussed this with the office after the move was completed, and we were compensated to our satisfaction. I commend Nathan, Benny, and Alex for resolving the issue to the satisfaction of all parties. I was always able to contact someone in the office when I had questions or concerns.
The articles in our shipment arrived in good condition, and the crew on the receiving end were super-efficient. The entire process from loading the truck in Washington State to unloading the truck in New York took only six days! The movers unloaded and unpacked our stuff in only a couple of hours and, again, were very professional and hard-working.
Yeah, there are always some bumps in the road, and people are generally quicker to complain about service than praise it, but we had a satisfactory experience with Go Pro Vanlines. As long as you ask the crew to check the total volume before the truck is loaded, and you are fully aware of the cost of packing materials, we would recommend this company.
