Trying to save money, I had booked a "broker" for my move. That was a huge mistake as they never showed up! With 1 day to go before I was to fly to Phoenix, I called Frontier Van Lines. Dianne was absolutely wonderful! She was able to squeeze me in for the next morning. The movers arrived on time, were very helpful and careful with my furniture. Dianne had told me that the cheapest way to ship my items would require a 3-12 day wait before I received them in Arizona. Two days later, Mike called to let me know my items would be delivered that weekend. My items arrived safe and sound and there were no "hidden" fees. I highly recommend Frontier Van Lines to everyone who will listen!