Lifesavers!!! Honest, ethical company!
Rachel Walker
Submitted this review about
Forward Van Lines
Review made Live: 8/12/2013 10:46:00 AM
LIFESAVERS!!!!!
On March 26th, 2013 I hired what I thought was a reputable moving company to pack up my 2 bedroom condo and ship it up to me in New Jersey from Boca Raton, FL. I was quoted a reasonable quote including some "discount" if I had them keep my things in their storage for a couple of weeks and then share a truck shipment going north. Once they packed my things adn got them on the truck I was given a bill for DOUBLE my quoted price! Appalled but now backed into a corner, I paid and then caught my flight up north.
Three weeks later, after continuous calls to find out the shipment of my belongings, I was finally given a date that my things could go on a truck heading north.... at the additional cost of $12,500!!!!!!! WHAT?!?!?! I had already given them over $7,000!! Apparently, that only covered moving my things 3 blocks down the street to their storage facility! Outraged, I did everything I could to try and get my things at least released! WHITE LION MOVING AND STORAGE is the WORST company to be in existence! I was in contact with FDOT, http://Moversrescue.com, the consumers board of FL, etc.
With no avail I was finally guided into the hands of FORWARD VAN LINES to the rescue!!!!! After 4 MONTHS of horrible communication with White Lion, Forward Van Lines rescued my things from that storage facility, quoted me a fair price to ship to me in New Jersey and treated me with the utmost care and understanding for my situation. They went ABOVE AND BEYOND to make sure I was taken care of!!! I am SO INCREDIBLY THANKFUL to their team for saving me and my life possessions!
Their part owner has even still been in contact with me to see how everything went etc.
I've heard a lot of nightmares with moving companies but I truly think mine is the worst and the fact that Forward Van Lines was able to turn it all around for me and protect me and my things from White Lion.... I'll forever be indebted!
Moving is already a high-anxiety, unsettling experience so we rely on the moving company to help make it easier on us only to find out more than not they make it worse... Until you find an ethical company like Forward Van Lines! There's not many out there it seems so if you are looking to move I wouldn't hesitate for one more second and pick up the phone! Benjamin's the man! Roei Aviel is the best! Thank you guys SOOOOOOO much!!!!!!
