Horrible Moving Experience
Katie Beczak
Submitted this review about
Flat Price Moving & Storage
Review made Live: 11/4/2010 11:29:00 PM
Overall, this was one one of the worst experiences and most unprofessional companies I have ever worked with.
After I confirmed my move and paid my deposit Flat Price Moving would no longer communicate with me. They ignored my calls and refused to answer my questions. They came late, delaying the pickup time multiple times, changed the total cost when they arrived (when I had no other choice but to pay what they demanded), damaged my items and were rude to me. None of the movers were professional.
When they delivered my belongings they arrived at midnight in a Budget Rental truck, which is an unacceptable time to deliver a truckload of boxes. It was clear there was no company structure here and they are running a horrific company. I was never allowed to speak with management and the fleet director supposedly could not answer questions about where his drivers were. There was no control or consistency with Flat Price Moving & Storage in Flushing, NY.
I hired movers to pack and move me to avoid stress and the hassle of moving out of the state. Unfortunately, I picked the wrong company for my first move and spent three days in tears stressed about my belongings.
