I relocated mid year this year in 2018. Moving from Georgia to Florida. Not a local move, but yet not a cross country move. Everything was smooth from the first call. There was a few additional items on the day of pickup. This was my fault as I had sold the pool table prior to the move, but the purchaser was a no call no show so i had to add it in and take it with me. THis bumped my price a bit. Delivery took 7 business days, which wasnt bad, but yet it wasnt the best for transit times, and this is why I rated First National Van Lines 4/5 stars. Overall this is a great moving company very honest and upfront!