excellence is the word
Helena Darlington
Submitted this review about
Express1moving
Review made Live: 12/2/2014 7:42:00 PM
Wow, these guys were excellent! I'll admit, I was pretty nervous about packing up 8 years of California living and crating it off to NYC, but every single item ended up in our new apartment unbroken and on time.
These guys were very professional, hustled, and very communicative (and dealt with crappy movers before). Furniture gets entombed in moving blankets, plastic wrap, and tape. Each item or box gets inventoried and bar code scanned when it changes location - from your apartment to a truck or from one truck to another so they can easily keep track of your stuff and, in the event something does go missing, they know where it happened.
Tip: when you deal with the office, try to talk to the same person each time. If you don't, the new customer service rep will have to read through your account notes to figure out what's going on with your move.
Would highly recommend these guys, especially for a cross country move to NY!