Happy Single Mother
Leidy Orozco
Submitted this review about
Express Vanlines
Review made Live: 10/10/2013 1:19:00 PM
Here it goes...
My first cross country move ever. A single mother recently divorced looking to start a new life with my 7 year old daughter. I was nervous on this move because my funds were limited as my ex husband was offering to pay for this move.
I was to coordinate with movers. I came across Jason Morgan after speaking with several movers.
My mind was spinning, I didnt know what to do.
Jason was great. He explained everything to me in detail step by step. He was empathetic to my situation and concerns where as everyone else simply was trying to pressure me to reserve, he heard me out and brought my mind to ease. The price of the move was also competitive.
I decided to use Express simply because of my comfort level with my estimator.
Every little thing that he said would happen, simply did. I wanted to know when my items would be delivered so I called him and I left a message hoping he would be there and he called me back.
This pass Sunday! My items were set for delivery later on that afternoon.
The same crew that picked me up delivered me. They were hardworking, quiet and professional, I only dealt with Oscar who was great.
This move was simply stress free, I had so much going on I could not afford a company taking me for granted and charging me more. Especially since it was my ex husbands money. Express understood that and Jason made sure I was taken care of and because of him and his efforts I decided to take the time to write this review.
I feel this change is what we needed, thank you Express for making this difficult transition simply easy and possible.
Leidy Orozco Vargas
