our thanks
Paul Drake
Submitted this review about
Express Cargo USA LLC
Review made Live: 10/5/2012 7:35:00 PM
We wanted to express our appreciation to Tony from Express Cargo for your superb service helping us move our entire household from rural Idaho in the U.S.A. to a small town in rural Devon, UK in the summer of 2012. From our first contact with you via e-mail we could tell you were different from other movers. Your e-mail was intelligent, informative and personal. Your follow up professional telephone manner reassured us that you would be able to handle our complex move and at a price we could afford. The "local experienced" mover quoted us $5000 more and failed to follow up with us! You were always prompt and attentive in returning our calls and e-mails, despite being in a different time zone. Our container arrived on time as promised and we felt you and your staff walked us through all the paperwork requirements for our international move with ease. We were kept informed every step of the way as to what was happening with our goods. They arrived in the UK without any delay, no problem with customs, no extra charges at all and prompt, courteous delivery to our home. The local team in the UK were terrific and we felt spoiled by the excellent service we received at such little cost. We would definitely recommend your company to anyone wishing to relocate from anywhere in the USA to anywhere in mainland Britain. Thanks again Tony.
The Drakes
