Broken Furniture / not compensated fairly
G. Miller
Submitted this review about
Expert Movers DFW
Review made Live: 11/5/2013 3:00:00 PM
I used Expert Movers DFW and their crew was late. The office gave them the wrong address and wrong phone number so the movers could not contact me. They say outside the wrong address for over an hour. We moved all my belongings about 10 miles to Plano, TX. Once we arrived at the new location my glass top breakfast table was shattered. They paid me $60 to replace the glass for the table. They said the table was not broken, just the glass. I cannot replace my breakfast table for $60. They also hit my brand new painted walls in the three different places. I wasn't right by them to see it, and they did not tell me they hit the walls. I realized they damaged my walls once the truck pulled away. An honest company would have admitted they dented and scraped my walls. Also, they charged me $60.00 for a fuel fee when they drove 15 miles. I would recommend you find another moving company if you are considering Expert Movers DFW. They were not experts, they dames my furniture and my home and did not compensate me properly for their mistakes.
