BEWARE: surcharges, surcharges, surcharges!!!
Al
Submitted this review about
Excellent-Quality-Movers
Review made Live: 6/12/2010 3:14:00 PM
I just finished a two and a hour move from a storage unit to my new condo but was charged THREE and a half hours for it!!! I originally scheduled my move for 9am a few weeks ago. A few days before the move, I called Roman T from the moving company and pushed back my move to 10am, which Roman indicated would not be a problem at all. When the movers showed up, they said 9am was the start time and would not start the move until we agreed on the start time. When I called Roman T, he said he does not remember the conversation AT ALL! Bottom line, I had a sour taste in my mouth during the move.
The prices were competitive ($70/hour for three movers and a truck) and the movers themselves weren't bad (a few scratches here and there on a few pieces of furniture) but the overall experience was a bad one. I realize extra hour cost me only $70 but it's the principle of the matter that counts, especially given that the company charges an hour of "travel time" to begin with. So overall, for this two and half hour move, I paid $333 (3.5 hours moving time + 1 hour travel time + $18 toll).
BEWARE when using this company and make sure you have everything on paper because the sales people there obviously have bad memories.
