Fraud Company
AT
Submitted this review about
Excel Carriers
Review made Live: 11/27/2012 5:19:00 PM
For the 1st time in my life I practically felt what “Day light robbery” is when making a move and using the services of Excel Carriers / Military Carriers (whatever name they are called), based in Englewood, NJ. I am assuming this is how most of the packers and movers operate-Cheat their customers, bill and loot by way of hidden charges and terrible sales people.
I had the privilege of falling into their trip on my recent move from a 1bed to 2 bed apt which is within 10 miles apart. I ended up shelling out 3 times of what was quoted by the sales rep, whose name was Michael. People beware of him or any other rep from this fraudulent company. Before finalizing these guys I was little hesitant of using any movers, but I took a big risk and ended up repenting. I was quoted an amount of $320 and I ended up paying 4 times $830.
Can you imagine hidden and unquoted charges?
-Charges for number of steps from the truck to the apt. That is what I was charged
-Hefty toll fees between their Englewood office to my house and back. These were unquoted.
-Time taken between their office to my apt and back. Again an amount not quoted for by the sales rep.
-Falling into the trap of bringing in another person and paying for him as well against what was quoted.
-Using my own materials such as boxes and tapes and charging me for it.
These are some of the examples of the way this company robs from its customers and the delivery person on the location –Michael (same name as sales rep) was one of the smartest guy who has been an expert on “how to fool the customers”. I guess they are trained day in and day out in such skills rather than train them how to make the move easy and happier for the customers. In the end you get a warning message that unless you pay, we will not unload. That’s the end of it.
Warning to all people looking for movers- Do not fall into the trap of Excel Carriers.
