DON'T DO IT!!!!
Christina
Submitted this review about
Eco Van Lines
Review made Live: 7/9/2012 1:33:00 PM
AWFUL EXPERIENCE!!!! Showed up in a filthy truck with a hole on the inside. Our quote was completely wrong. Which we could have dealt. Yet then they didn't show up for delivery for 4 days in a row when they promised they would. They do not return phone calls. A very shady business practice is was they don't give last names. We were only given a first name of a manager and her e-mail. Then left hoping that she calls you back. Which she will not. She might send an assistant who says you would have to email her boss any other questions. No answers are given and if they are they are not in writing. They make promises they never fulfill when you do talk to a representative and good luck getting the same one twice. It became quite obvious this happens a lot.
There packing job was HORRIBLE. Our things were mangled with no rhyme or reason to the boxes even though they were "labeled". The claims department received our information qeeks ago with no response. We were left with tons of broken items: plates, lamps, tables etc.
We are the most easy going people but this company should not be in business. It was a complete nightmare... Please. I only take the time to write this to warn you NOT to use eco van lines. You will regret it.
