Never use Eco Van Lines
Ken
Submitted this review about
Eco Van Lines
Review made Live: 11/18/2011 6:43:00 PM
First of all, the driver showed up late smelling like booze. He then proceeded to smash my neighbors car, and told me if I didn't say anything they would take money of my move. After loading the truck, they told me it was going to be $1000 dollars more than the quote, "because I had more stuff than they thought". I was moving out of a 600 sq/ft apt. It is now 25 days since they picked up my things, and nothing has arrived. Originally they told me it would be 5-14 days. I called on the 7th day and they said it would probably be another week. I was moving from Florida to California. On the 14th day I called again and they said my stuff was in Alabama and it would be another 5 days. I called again after the 5 days and they said my stuff was in Arkansas, and you guessed it, another 5 days. They told me my stuff was stopping in Colorado, Utah, and then California. I called yesterday (24th day) and they said my stuff was in Colorado. They said it had been in Utah, but had to go back to Colorado. I sit here today 25 days out, less then a week before Thanksgiving, and have no idea when my stuff will arrive. The dispatchers are dishonest and very rude. I am making it my #1 priority to make sure nobody has this happen to them. It is hard enough moving 3,000 miles, but to deal with the blatant dishonesty and total inconvenience is unacceptable. Please reconsider if you plan on using Eco Van Lines!!!!!!!!!!
